Choosing a Carpet Cleaner
The best way to find a carpet cleaner online is from Angie’s List, Better Business Bureau, or just searching on Google. Angie’s List is the best because it uses true, independent testimonials and reviews from customers. Look for a company that has an A rating and read the testimonials and reviews. Make sure to also check that you’re located within the company’s service area.
It’s always good to choose a company with a long, consistent track record of good customer service.
Many companies are franchises, but local, independent family owned companies are in most cases better for personalized customer service. If you can find a company where the owner does or at least supervisees all the work, that is a great added bonus.
It’s best to choose a company that guarantees their workmanship with a 100% money back guarantee; this will ensure that you have limited risk.
When possible, choose a carpet cleaning company that uses “green”, organic cleaning solutions. It’s better for the carpet and fabric, safe for your kids and pets, and friendly to the household environment, the community, and the environment.
Make sure the company is using cleaning solutions that are pH balanced and biodegradable. Soap, shampoos, detergents, or surfactants are very difficult to remove from the carpet once cleaned, and can attract dirt more quickly.
Also choose a company that uses a low moisture cleaning system where the carpets dry within a few hours. Archaic methods use large amounts of water which flood the carpet and could take days to dry, possibly creating water damage to the floors underneath, as well as mold.