How to Avoid Carpet Cleaning Rip-Offs

carpetscamBait and Switch

It’s very common for a consumer to be quoted a price on the phone for carpet cleaning, not realizing the company may have a “dual-process” cleaning method. This means they may charge one price for a one-step cleaning process, and a higher price for the better “dual process”. When the cleaning technician comes to the home to start the job, they may try to upsell you on the higher priced cleaning which is often 2 to 3 times more expensive than the one step cleaning process they quoted you on the phone.

Unbelievably Low Price

Many carpet cleaning companies (particularly some of the larger franchises) bait you with an unbelievably low price like 2 rooms for $69, or the whole house cleaning for $149, only to “forget” to mention about all the extra “hidden charges” that may be tacked on, such as “travel fees”, extra charges for dirty carpets, and charges for moving furniture. It’s like buying a home and then finding out that the builder charges extra for windows, walls and a roof!

Unsupported Claims

Many companies claim to be the “best” and have high ratings and reviews. But do your homework and research the carpet cleaning company you’re considering hiring. Don’t just go by reviews on a company website, as they may not always be legitimate. Look at all ratings and reviews on the Better Business Bureau, Angie’s List, and other reputable websites.

Outdated Beliefs

Many companies rely on old-fashioned, outdated cleaning methods and products. This is sometimes because the company or franchise they purchased used those methods, and that may be all they know. Other times it’s because the outdated methods are often easier and cheaper, but they are also much less effective.

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About delawarevalleycarpetcleaning

South Jersey Residential, Commercial, and Industrial Rug and Carpet Cleaning, Upholstery Cleaning, Fabric Protecting, Fabric Disinfecting and Deodorizing, Stain and Odor Removal, Pet Treatments. All cleaning solutions and protectants are Certified Green and Organic, using our proprietary safe, green, organic "Citrus" cleaning solution.

Posted on April 28, 2014, in carpet cleaning and tagged , , , , , , . Bookmark the permalink. Comments Off on How to Avoid Carpet Cleaning Rip-Offs.

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