Monthly Archives: May 2014

Mistakes to Avoid When Choosing a Carpet Cleaner

Choosing a Carpet Cleaner Based on Price

With the high costs of running a business, be wary of low-priced carpet cleaners. Most companies can’t charge low pricing and stay in business for long without cutting corners somewhere. Often corners are cut on job quality, ensurance, and taxes. That low-priced carpet cleaning company may not be in business in a few months when you call him to because the cheap cleaning method he used originally damaged your carpets.

Choosing a Carpet Cleaner Based on a Single Phone Conversation

A company dedicated to personalized customer service will come out and meet you in person to evaluate the work to be done and give you a free quote with an exact price before the job is scheduled. This gives you an opportunity to meet and talk to them so you can get a feel about the company.

Choosing a Carpet Cleaner that Does Not Offer an Unconditional Money Back Guarantee

This is a big Red Flag! If a company does not offer an unconditional money back guarantee there may be a reason, and that reason can’t be a good one. A good company will come to your home, evaluate the job, and let you know exactly what to expect.

Choosing a Carpet Cleaner Based on Equipment Alone

Many companies talk about their equipment or products, but it doesn’t mean much if the person cleaning your carpets is not a qualified cleaning technician with years of experience and training on how to use that equipment.

Choosing a Carpet Cleaner Without Checking Client References and Independent Testimonials

Let’s hear what the company’s clients think about the company. Check the company’s ratings on Better Business Bureau and reviews on Angie’s List. Look for companies that have a good, long consistent track record.

Professional Upholstery Cleaning – A Step-by-Step Process

upholsterycleaningBelow is a step-by-step process and what you should expect from a good, professional carpet cleaning company when they clean your furniture upholstery:



  1. Fabric Testing
    Your fabric should be tested for dye stability (colorfastness) and for fiber type.
  2. Area prep
    The upholstery to be cleaned should be prepared to protect the surrounding areas.

  3. Pre-Vacuum
    Dry soil should be removed before cleaning.

  4. Pre-Treat
    Depending upon the type of fabric, a pretreatment should be applied to suspend bonded and hard to remove soil.

  5. Pre-Spot
    Some potentially difficult spots may be pre-treated with special solutions to increase the chance of removal.

  6. Pre-Grooming
    The fabric should be gently groomed by hand to loosen soil.

  7. Soil Extraction
    The soil should be gently extracted with a quality organic cleaning solution and a pH conditioner to ensure pH balance, resulting in a soft fresh feel.

  8. Post-Spot
    Any remaining spots should be treated with a special stain removal process.

  9. Cleanup
    The area should be cleaned up and left like it was before cleaning.

  10. Post Cleaning Inspection
    The cleaning results should be inspected to ensure that your expectations have been met or exceeded.

As you can see, upholstery cleaning is a long, detailed process. If the carpet and upholstery cleaning company you hire skips any of these steps, then you’re not getting your money’s worth, the job was not completely finished, and you may not be happy with the work.

Steps to a Healthy Carpet

Healthy CarpetThe longer your carpets remain dirty, the sooner they’ll wear out… and the longer you and your family will be breathing in any dirt, dust mites, allergens, mold spores, chemicals, and pet oil and dander hidden in your carpet! What are some steps you can take to make your carpet clean and healthy?

List Your Objectives

If you just want the surface dirt removed, you can rent a cleaner from your local Shop Rite! But if you want all the bacteria, fungus, dust mists, and chemicals removed, you’ll want to hire a professional carpet cleaning company that uses a safe, non-toxic, organic, “green” cleaning system.

Ask Questions

You can learn a lot from a carpet cleaning company by asking these questions:

1. What method of cleaning do you use?
2. Are your cleaning solutions pH balanced, green, organic, and biodegradable?
3. Does the owner do the cleaning, or is it the cleaning at least supervised by the owner of the company?
4. What type of equipment do you use to clean the carpet?
5. What type of practical and technical training do you and your cleaning technicians have?
6. How often should I get my carpets cleaned?
7. What will be removed out of the carpet when they are cleaned?

Ask for an Onsite Written Quote

Once you have picked out which company you feel you are comfortable with, have them come out to your home or business to give you a written quote. This will ensure there won’t be any miscommunication with the job scope or the price.

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