Mistakes to Avoid When Choosing a Carpet Cleaner
Choosing a Carpet Cleaner Based on Price
With the high costs of running a business, be wary of low-priced carpet cleaners. Most companies can’t charge low pricing and stay in business for long without cutting corners somewhere. Often corners are cut on job quality, ensurance, and taxes. That low-priced carpet cleaning company may not be in business in a few months when you call him to because the cheap cleaning method he used originally damaged your carpets.
Choosing a Carpet Cleaner Based on a Single Phone Conversation
A company dedicated to personalized customer service will come out and meet you in person to evaluate the work to be done and give you a free quote with an exact price before the job is scheduled. This gives you an opportunity to meet and talk to them so you can get a feel about the company.
Choosing a Carpet Cleaner that Does Not Offer an Unconditional Money Back Guarantee
This is a big Red Flag! If a company does not offer an unconditional money back guarantee there may be a reason, and that reason can’t be a good one. A good company will come to your home, evaluate the job, and let you know exactly what to expect.
Choosing a Carpet Cleaner Based on Equipment Alone
Many companies talk about their equipment or products, but it doesn’t mean much if the person cleaning your carpets is not a qualified cleaning technician with years of experience and training on how to use that equipment.
Choosing a Carpet Cleaner Without Checking Client References and Independent Testimonials
Let’s hear what the company’s clients think about the company. Check the company’s ratings on Better Business Bureau and reviews on Angie’s List. Look for companies that have a good, long consistent track record.