Blog Archives

Outdated Carpet Cleaning Methods

There used to be only three main types of Carpet Cleaning methods: Hot Water (Steam Cleaning, also called “Hot Water Extraction”), Dry Cleaning, and Shampooing. These methods are still used today, and are very common. Most of these systems may clean sufficiently, but most have drawbacks, and in some cases can actually damage the fabric being cleaned.

Steam Cleaning utilizes soap or shampoo added to hot water. This mixture is injected heavily onto the carpet, then immediately extracted out with a suction unit. There are various complaints with this method. The carpets tend to feel stiff or crunchy after it’s dried. This is because the hot temperatures used can remove the natural oils from the carpet. Also, dirt and spots may reappear more rapidly after the carpet has been cleaned. This is because not all of the soap, shampoo, and detergents can be removed, and the chemical residue left behind attracts dirt.

outdatedcarpetShampooing generally uses many different types of cleaning equipment, but the same result is the same. Shampoo cannot be completely removed from the carpet, causing the same problem with residue that attracts dirt more quickly.

Dry Cleaning is the least popular and is not used as often these days. However, the many different types of archaic cleaning equipment all use a type of dry cleaning solvents in the cleaning process, similar to those used to dry clean clothes. This system is not very thorough and may leave residue behind that attracts dirt.

The best carpet cleaning system is one that is both safe (for you, your family and pets, and of course, your carpet!) and effective. The safest cleaning solutions are organic, pH balanced, biodegradable, and environmentally and eco-friendly (“green”). The most effective cleaning solutions do not use any type of soap, shampoo, detergents, or surfactants, as these types of cleaning compounds are difficult to remove from the carpet and actually attract dirt more quickly. Also using a low moisture cleaning system will ensure that the carpets dry within a few hours. This is much better than archaic methods where copious amounts of water are flooded into the carpet, which can take days to dry and can cause mold, odors, and water damage to your floors.

Delaware Valley Carpet Cleaning at http://www.delawarevalleycarpetcleaning.com utilizes up-to-date, safe, organic, pH balanced, environmentally friendly carpet and upholstery cleaning methods.

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Choosing a Carpet Cleaner

Delaware Valley Carpet CleaningThe best way to find a carpet cleaner online is from Angie’s List, Better Business Bureau, or just searching on Google. Angie’s List is the best because it uses true, independent testimonials and reviews from customers. Look for a company that has an A rating and read the testimonials and reviews. Make sure to also check that you’re located within the company’s service area.

It’s always good to choose a company with a long, consistent track record of good customer service.

Many companies are franchises, but local, independent family owned companies are in most cases better for personalized customer service. If you can find a company where the owner does or at least supervisees all the work, that is a great added bonus.

It’s best to choose a company that guarantees their workmanship with a 100% money back guarantee; this will ensure that you have limited risk.

When possible, choose a carpet cleaning company that uses “green”, organic cleaning solutions. It’s better for the carpet and fabric, safe for your kids and pets, and friendly to the household environment, the community, and the environment.

Make sure the company is using cleaning solutions that are pH balanced and biodegradable. Soap, shampoos, detergents, or surfactants are very difficult to remove from the carpet once cleaned, and can attract dirt more quickly.

Also choose a company that uses a low moisture cleaning system where the carpets dry within a few hours. Archaic methods use large amounts of water which flood the carpet and could take days to dry, possibly creating water damage to the floors underneath, as well as mold.

Customer Service

DVCC (Delaware Valley Carpet Cleaning) began in 1987 as a family owned business in the heart of South Jersey. After expanding the company with many employees and multiple trucks on the road, I realized it was difficult to stay with original mission of:

  • Personalized customer service
  • Hassle-free cleaning services
  • Competitive prices
  • Organic and green cleaning products
  • “Cleaning your carpets more effectively, utilizing safer greener technology with personal service”

In the early 1990’s I decided to downsize the company so every client could have the benefit of personalized service with the owner of the company. So since 1994, I, Joe Stark (the owner) have done all the cleaning myself, and have not outsourced any cleaning to subcontractors or employees since then.

My goal is to utilize my 20+ years of cleaning and practical knowledge with newer updated state-of-the-art technology to bring to the customer the most informed carpet cleaning company and to ensure clear and precise communication with the client.

With all clients I perform a free no-charge carpet evaluation and an estimate. This is done to ensure that there is clear communication between the customer and me to provide the optimum personalized attention to detail and complete satisfaction for the customer.

All the work I perform is completely 100% guaranteed for the client’s satisfaction.

Once a client uses my company I consider them a client for life, making myself available to all my clients for free advice on cleaning and fabric care for the future.

You can always contact me by phone or text at 609-458-1973, through our website at http://www.delawarevalleycarpetcleaning.com, on Facebook at http://www.facebook.com/DelawareValleyCarpetCleaning (please be sure to like our page), or by email.

Carpet Spot Cleaning Tips

Carpet Spot CleaningCarpet Spot CleaningMost carpets today have been treated with some type of fabric protectant or sealant, but that does not mean your carpet is completely dirt or spill proof. You will have better results removing the stain if you attempt to remove it when it happens, rather than waiting. The longer you wait, the higher the possibility that the stain will become permanent.

  1. Always pre-test the fabric you are cleaning to ensure that it is colorfast. Pre-testing can be done simply by applying the cleaning agent to a part of the carpet where you can’t see it, and blot for 30 seconds. Make sure there is no damage to the yarn, loss of color, or color transfer.
  2. You should always use a dry white terry cloth towel or plain white paper towel to remove stains (never use a colored towel or printed paper towels as the color from the towel can seep into the carpet).
  3. Start by blotting up the wet stain carefully until almost dry. If it is a dry spill or if the liquid spill has some solids to it, gently scrape off the carpet and vacuum any amount you can with a Shop-Vac or a dry/wet vac.
  4. Don’t be aggressive and never scrub the carpet, as you risk distorting the yarn permanently which will create a wear mark where you are cleaning.
  5. Put some of the cleaning agent on the white towel and work it in onto the stain.
  6. Repeat continuously but gently until the stain has been removed. You need to be patient, as it could take several minutes or longer to remove the stain.
  7. Once the stain has been removed, lightly rinse the spot with cold water to remove as much as the cleaning agent as possible.
  8. Please note that although many cleaning chemicals may be safe for carpets, if they are not completely removed they will attract dirt very quickly to the spot.

Removing Candle Wax from Carpet

Candle Wax on CarpetRemoving candle wax from carpet can be tricky, but not impossible. You should only attempt to remove regular candle wax from synthetic carpet. Never try this procedure on upholstery or any type of natural fibers such as cotton, wool, or silk.

You will need water, an iron, and thick white cotton towel.

1. Dampen the towel until it is almost soaking wet.
2. Place the towel on the wax.
3. Plug in the iron and adjust the temperature to the LOWEST setting.
4. Place the iron on top of the wet towel on the carpet.
5. After 10 seconds remove the towel and iron, and check to see if the wax has melted.
6. If the wax has not melted, raise the temperature of the iron a VERY small amount and repeat steps 4. and 5.
7. Repeat steps 5. and 6. until the temperature of the iron reaches the melting point of the wax.
8. Once the wax melts, it should easily transfer onto the wet towel that has been placed on top of it.

Keep in mind that any dye from the candle wax may never come out completely, but at least you will have removed the actual wax embedded in the carpet.

Removing Pet Hair from Carpet

pet hairPet hair can be difficult to remove from fabric, especially carpeted steps, upholstery and clothing. People use many things to remove per hair such as tape, lint rollers, sponges, and brushes. Not only are some of these items quite expensive, but some lint rollers and tape may leave sticky residue behind that actually attract hair and dust even more.

The secret to removing pet hair from carpet is: rubber or latex gloves!

Put on a pair of rubber or latex gloves and brush or rub our hands in a circular motion on the carpet. You will be surprised to see how easily you can remove the hair from carpets and furniture, draperies, and clothing!

Fabric Sprays for Carpet and Upholstery

Most popular fabric sprays for carpet and fabric are advertised to remove odors without cleaning the fabric. Does this really make sense, spraying something that smells bad with a truly magical product that removes the odor? This is a true testament to the power of intense, convincing, targeted marketing.

The reality is that most of these products “seem” to get rid of the odor, but they actually make the problem worse. Most of these sprays have two parts: fragrance and plastic.

The plastic parts are very tiny molecules that surrounds and “encapsulates” the odor molecules, preventing you from smelling the odor. The fragrance of course adds the benefit of having a clean smell take its place.

But the hidden secret is that is works temporarily; once theses sprays start to break down on the fabric, they attract dirt at a very quick rate, which creates more odor and the need to spray more of this product on the fabric. I find that the homes that use these products smell much worse than the homes that do not use them.

The solution for odor problems in your carpet, upholstery, or other fabric is simply this: It needs to cleaned, washed or replaced.

If you have any questions, please contact your local carpet cleaning professional to get more tips and information on getting rid of odors in your carpet and fabric.

Treating Pet Urine Stains on Carpet and Fabric

Pet StainsUrine contains hydrochloric acid, urea acid, and ammonia, and it can be very difficult to safely remove the stain and odor from fabrics. Untreated, pet urine can take five years to break down and the smell to go away completely, which is why many homeowners have difficulty in removing it themselves.

Most store bought products that are made for pet stains either mask the odor and stain temporarily, and can actually make the problem worse in the long run. When the customer doesn’t get the results they want, they buy different products and combine several products on the pet stain. This usually leads to a chemical experiment on the carpet, permanent discoloration in the fabric, and odors that never completely go away.

You should never combine different cleaning products on the same spot, never use a spot cleaner unless you know it is a green (environmentally friendly) and/or organic product, and that it is completely biodegradable.

Never apply deodorizing powders or sprays on carpet or fabric. They can make the stain look worse by attracting dirt, permanently damaging the color of the carpet, and changing the pH balance of the fabric. Once these products are used it is hard to reverse the negative effects.

I recommend contacting your local carpet cleaning technician on advice on how to successfully clean and treat pet urine stains without additional damage to the fabric.

Carpet Powders

Most carpet powders that are manufactured to freshen up your carpet and fabric may, in the long run, do more harm than good.

Most powders are made to make the carpets smell betters and to supposedly get rid of odors (by deodorizing) in the carpet and other fabric in your home. In most cases these powders don’t always completely disappear from the carpet when you vacuum. They are also not completely biodegradable or pH balanced. If the carpet powder is not pH balanced at 6.0pH,  it can actually void your carpet warranty as well as remove or lessen the effectiveness of any protectants already on the carpet. Since the carpet powders are not biodegradable, they can actually attract dirt in the long run, resulting in a larger stain and possibly more odor, creating a vicious cycle.

My advice is to never use fabric or carpet powders on your carpet, upholstery, or any other fabric, unless the powder is pH balanced and completely biodegradable. The powder should also be eco-friendly and organic, for safety reasons and to help the environment. If fabric in your home smells bad, then clean, wash or replace it, but avoid carpet powders.

Choosing a Maid Service

There are many ways to find a maid service, such as word-of-mouth, referrals, and online searches. Angie’s List is a particularly good site to start your search. Make sure you check the company’s Better Business Bureau (BBB) rating, as well as other online ratings, for local cleaning companies. The company should offer a 100% money back guarantee. Make sure the company is “legitimate”, as they will have access to your home.

Often when there is a complaint about a maid service company, the problem is more likely due to a lack of communication and misunderstandings. Sometimes clients expect things to be cleaned and/or furniture to be moved when these items were not discussed when hiring the company.

When hiring a maid service company or any cleaning company, make sure to meet them face to face in your home after you have checked their credentials. They should also give you a complete, detailed proposal. You must be proactive about the work you need them to do. Go room by room with the person doing the cleaning and describe in detail what you would like cleaned, dusted, vacuumed, etc., the frequency that you would like it cleaned, and what you do not need cleaned. Be specific and make sure both of you have a copy of the notes so you can avoid misunderstandings in the future.

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